Telephone Contact Hours

We know your time is valuable and so is ours. Therefore we have limited contact hours available for telephone:

09:00am to 18:00pm | Monday to Friday

09:00am to 16:00pm | Saturday to Sunday

You can also contact us via email or facebook. We may reply via facebook outside of our contact times on some occasions. However, during our non-contact hours, our attention is toward our guests, resident pets and ourselves to ensure we provide a standard reflected in our license and beyond.

In the event your message via facebook has been read, but you have not yet received a reply, we apologise for any delay. We are likely engaged with a client, and sometimes receive multiple messages within a short time period. We will attempt to reply during our contact hours.